Contact Us

Use our CHAT feature for immediate assistance.

Need something more, email us.

If you have a question regarding Shipping, Returns or Refund or a Product Issue;

look at our Shipping and Refund Policies for instructions on how to reach us regarding any of those scenarios.

GENERAL ASSISTANCE OR QUESTION:

📧 MagnoliaCreationsStore@gmail.com

Subject: Store Inquiry | Order number

Details: Make sure to send your Name, Phone number and details of your inquiry

We will reply as quickly as possible. 1-3 business days

 

Where are returns sent?

The return address of returned products is by default based on where your package was fulfilled:( Disclaimer: used only for product returns)

Returns should be addressed to:

 “MagnoliaCreationsStore - Returns”

USA placed orders

• Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. 

International placed orders

• Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
• Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
• Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
• Packages sent out from our UK facility are automatically returned to Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ.
• Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases).
• Packages fulfilled by our partner facility in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan.
• Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil.