Terms of service

Orders

How are your products made?

We work with a print-on-demand drop shipping facility. They have locations worldwide, so depending on

where you are, your orders are printed and shipped from the facility that can do it most efficiently!

Tip: Check out Printful's production footage to see how we fulfill specific products.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about

your tracking or shipment, drop us a line at 

  • 📧 MagnoliaCreastionsStore@gmail.com ( \with your order number.)
  • Subject: Tracking Question | How do I track? | Order #
  • ✍️In the body of the email provide more details of your question, making the sure this email has any questions regarding tracking.
  • Add your contact name and phone number information in case the phone number on the order form is incorrect.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you

quickly, please email us at 

  • 📧 MagnoliaCreastionsStore@gmail.com (with your order number.)
  • Subject: Product Concern | Wrong or Damaged | Order #
  • ✍️In the body of the email provide your physical address and inform us if you have already contacted to local postal office, what's the address and phone number of the postal office you contacted and what was said in regards to your package. 
  • Add your contact name and phone number information incase the phone number on the order form is incorrect.
  • Attach photos of damage, acceptable attachments are JPEG, PNG, PDF. (in focus and distinguishable images of damage)

within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. 

We’ll get back to you with a resolution as soon as possible!